FAST, FRIENDLY, COMFORTABLE!
It’s All About the Customer:
Thank you for choosing Lumpkin Hose Repair. You’ll know you’re in the right place when you’re greeted with a smile, a how-do-you-do, and a how-can-we-help-you. From first impression to end result, our mission is to make sure you are happy with the product, service, price and the “experience”. Yes, you are priority #1 at the Lumpkin Hose Counter, and if you leave thinking your visit wasn’t the fastest, friendliest, and most professional experience you have ever received at any hose shop, then we have not done our job.
It Starts With Knowing Our Customers Specific Need and Then Exceeding It:
We have been doing this for 25 years. It’s all we do, we are experts, and we take pride in our work. From our universal crimping machines to our proprietary tooling, we have all the right equipment, inventory and know-how to make just about any hydraulic hose you bring us- the right way. You might not notice (although we are happy to show it off), but a lot goes in to making a hose CORRECTLY. It’s a process that begins with questions: Why did your hose fail? What equipment was it on and what job was it performing? What is the pressure, flow, environment, external abuse? and so on? We want to know what we can do to make your new hose perform better and last longer. Proper execution begins with communication with our customers, and when you are included in our approach, we believe you’ll appreciate the extra effort and, most importantly, the value you receive.
All Counters Are Not Created Equal:
We want you to tell your friends that you know THE place to go for hose repair. And to insure you do just that, we have created an environment we hope you will enjoy while our technicians are working on your hose. We offer a fully air conditioned waiting room up front for those hot and humid days. Or, if you’d rather be where the action is, please join us at the shop counter. Dirty hands are welcome in our shop, but if you’d like to wash up, we have a tub sink and hand cleaner guaranteed to cut the grease, and if Mother Nature’s calling we have two very clean and spacious private restrooms ready just for you. Come sit on our comfortable swivel bar stools and grab a free coffee, Coke, Gatorade, or water, and watch your favorite YouTube videos on the 60” flat screen. Deer hunting, drag racing, mud bogging and monster trucking are some of our customers’ favorites. Or, if you’re up for a mental challenge, step out and get some fresh air on our back deck with one of our homemade hand-held puzzles. If you catch us on the right day, we might be grilling up some burgers and dogs. And we always have an extra seat or two at our lunch table. We look forward to having you!
For your convenience we stock many of the things you need most in the field from hydraulic oil to duct tape, and from safety glasses to WD-40. For a look at our counter merchandise, please click here. (coming soon)